Shipping & Handling
At Primevape.shop, we aim to ensure your order is delivered quickly and securely. Below is our Shipping & Handling policy.
1. Shipping Locations
- We currently ship orders within the United States only.
- Shipping to P.O. boxes, APO/FPO addresses, or international locations is not available.
2. Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 3-7 business days.
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Express Shipping: Estimated delivery within 1-3 business days.
Delivery times are estimates and may vary based on your location and carrier delays.
4. Shipping Costs
- Shipping costs are calculated at checkout based on your location and the selected shipping method.
- Free shipping may be offered on orders over a specific amount (details available at checkout).
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.
6. Undeliverable Packages
If an order is returned to us due to an incorrect address or failure to accept delivery:
- You may be responsible for additional shipping fees to resend the package.
7. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery with photos or details of the issue.
- We will work to resolve the issue by offering a replacement or refund.
This concise Shipping & Handling policy is clear, customer-focused, and suitable for an online vape store. Let me know if you need additional edits!